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What Does Good Candidate Experience Have to Do With Good Customer Service? 

As a recruiter, you think your primary focus is on finding the right talent to do the job. Indeed it is. But while talent greatly matters, so does the person behind the talent. In other words: When choosing a candidate, culture fit matters as much as requirement fit. How? Great culture means great employee experience, which means great customer service. A great culture isn't created by hanging nice quotes on your office walls. To build a ...

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