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The Employee Experience Matters as Much as the Customer Experience — Start Investing in It Today

In a 2014 interview with ToyNews, LEGO designer Samuel Thomas Johnson recounted his unique journey to landing a job with the world-famous toy company. Growing up, Johnson had always wanted to work for LEGO. His passion was so strong that, when he was 8 years old, he wrote a letter to the company to express his dream of getting a job there and to ask how he could make ...

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